04-12-2013 10:39 AM
Hi, i have a Verizon Blackberry 9930 and encountered an error 507. My computer sees the phone when connected and i try to reload software on Blackberry Desktop and I get message "There are no Blackberry Device software updates available". I tried to do this via app loader as well and get the same message. Shouldn't there just be a current software version for the 9930 on the desktop to reinstall software? i have tried on both my mac and PC but neither has software for my 9930. I have tried everything. Please help. Thank you
04-12-2013 10:48 AM
You should download the latest version of the OS to your computer BEFORE you try to upgrade, this should get everything to work.....