02-12-2009 06:51 PM
02-12-2009 09:51 PM
03-21-2009 07:54 PM
i had the same problem and it was driving me up the wall... i was able to change my name on my 8320 BUT when i switched to the 8900 i couldnt do it.. after a few days of headaches i figured it out.
1) IF you still have your original device and havent wiped it clean or added any new numbers or emails to your new phone..remove the sim and place it back into that device (you may not need to do that i just did it because i wanted to recieve calls while i erased the 8900)... turn it back on then go to BBM msngr and change your long user name to something short (i changed mine to abcdef)
2) wipe the 8900 SETTINGS>>OPTIONS>>SECURITY OPTIONS>>GENERAL SETTING>>Then click on the menu key (blackberry logo key)>>WIPE HANDHELD. Follow the instructions DONOT GET WORRIED WHEN YOU SEE IT SAYS ERASING DATA THATS WHAT YOU WANTED TO DO. Leave the phone let it do what it has to until it reboots and u see the disclimer (this may take a few mins).
3) Now you do a change device thru Blackberry Desktop Manager. Once that process is finish you should be able to change your bbm name.. dont forget to put ur sim back in the 8900....
If anyone figures out a different way please post this is the way i did and it finally worked
05-12-2009 05:48 AM