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BlackBerry® OS Smartphones

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New Contributor
Posts: 4
Registered: ‎01-24-2013
My Device: bold 9700
My Carrier: rogers

I cant get email to setup on my bold 9700

I jsut had to replace my bold 9700 with another one as on my old one one of the spring connectors for the battary broke off. anyways I was able to get all my data transfersed over to my new temporary one. But I cant get the email to setup

 

I go to setup, email. internet mail. and it jsut kicks me to the previous screen.

I know there use to be a way that you could go to mobile.blackberry.com, slect your country, then click on connect, but whne i tried that jsut now the site has changed and there is no connect button anymore.

 

any ideas?

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: I cant get email to setup on my bold 9700

Hi,

 

Please re-open http://mobile.blackberry.com on your device, as NO changes done in that. Follow user friendly steps.

 

Good luck..!!

New Contributor
Posts: 4
Registered: ‎01-24-2013
My Device: bold 9700
My Carrier: rogers

Re: I cant get email to setup on my bold 9700

when i do that there is no place to setup the email. I go to mobile.blackberry.com, select canada. and then the only choices i have are "learn about bbm voice", "more featured apps", "find blackberry communitys" , "get more tips", "learn more(upgrade"

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: I cant get email to setup on my bold 9700

Thanks for your Post..!!

 

Just scroll down below, there you get EMAIL option under Communicate.

 

Click on Email, revert if email option not showing..!!

Highlighted
New Contributor
Posts: 4
Registered: ‎01-24-2013
My Device: bold 9700
My Carrier: rogers

Re: I cant get email to setup on my bold 9700

there is no comunicate.