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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎04-19-2013
My Device: BlackBerry Curve 9360
My Carrier: MobiNil

I deleted my BBM and i want it back :(

I have blackberry curve 9360 .. and i had BBM 6.2.0... and i got a msg to upgrade my bbm to BBM 7.1 and i did upgrade it but it didn't work so i deleted it to reinstall the old one but i found that i can only download bbm 7 Smiley Sad .. tell me please ASP what i can do ? :\

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: I deleted my BBM and i want it back :(

Hello shadi13


Welcome to BlackBerry Support Forums



First On your Homescreen Go to Options > Device > Application Management > locate and delete BlackBerry Messenger from that list . When its done perform a battery pull reboot .Remove the battery while your device is Powered On. wait for a min then reinsert it back. your device may take a long reboot in this manner.


KB10040 :How to view or remove installed application on a blackberry smartphone


Now if you want to reinstall BBM7 then from your BlackBerry browser browse to  www.blackberry.com/bbm .


Or if you want a previous version like BBM6.2 then from your BlackBerry browser browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6 .


Good luck.


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