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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎10-06-2012
My Device: 9900\ 7.0bundle1465(v7 .0.0.296,platform 5.0.0.496)
My Carrier: Cryptographic kernel v3.8.7.0

I have a problem with my blackberry ID

I'm using BB bold 9900 i travel alot and i use diffrent sim cards each time when ever it asks about the password i put mine but it says wrong password or email and i'm sure that its right i tryed forgetting password it says that i should activate my blackberry id when i type my password i've tried everi thing ALT-123 and also ALT-1 ALT-2 ALT-3 it dose not work i dont want to lose my data or any thing in this phone what can i do
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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: I have a problem with my blackberry ID

Hi Toty177

 

Welcome to the Community

 

When we use different SIM cards on our device it can cause the BlackBerry ID account to become out of sync .Have a look at this Knowledge Base and try those steps suggested :KB28212

 

Try it and let us know.

 

 

Prince

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