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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎07-20-2009
My Device: Not Specified

I have had 3 phones in the past 5 days due to hardware i...

I have had 3 phones in the past 5 days due to hardware issues with verizon. I tranferred my purchase of Vlingo to 2 of the phones, but the newest phone now is telling me that i need to buy the app again for $17.99. I only had the app installed on the other 2 phones for a day at most before the phone broke. I do not wish to pay the steep $17.99 again for an app i havent even had very long. is there a way to transfer it back to my current phone? Thanks
Hall of Famer III
Posts: 57,634
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I have had 3 phones in the past 5 days due to hardware i...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:
https://www.blackberry.com/CSOHelp/index.do?ft=generic

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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