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New Member
Posts: 1
Registered: ‎09-17-2009
My Device: Not Specified

I have had to swap out more than 3 devices because my 95...

I have had to swap out more than 3 devices because my 9530 click screen keeps failing. Upon attempting to retrieve my apps from my app world I recieved an error stating I had reached my max number of device swaps. I would like to know how to retrieve my apps that I paid for since I did not choose to swap my device rather I had to because of defective build quality
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Hall of Famer III
Posts: 57,239
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I have had to swap out more than 3 devices because my 95...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

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