08-13-2011 01:52 PM
Hi, can someone help me please? I seem to have lost all my bbm contacts, even though i did quite a few backups before, i even did so with Blackberry Protect. I am at a loss here.
All this happened when i changed service provider. I had asked them before if this would happen and there answer was no. All of asudden yesterday(a day after the switch) i was on the road and all my contacts disappeared. I have tried backing through Blackberry Protect to no result.
PS I see a few ".bak" in "backup folder" and one "bbm.db" one step back up, if this is helpful.
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08-14-2011 05:35 AM
08-15-2011 12:00 PM
06-23-2013 03:10 PM
Hi I updated my bb curve 9360 on my PC using blackberry desktop software it asked to make an backup and so it did after it was done I choose the restore option it restored everything accept my bbm contacts, I asked my friend what to do to get it back because she updates her bb regularly like that her answer was that it restores automatically but mine did not...... So my question to you is what should I do now