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New Member
Posts: 2
Registered: ‎10-25-2008
My Device: Not Specified

I have the Blackberry Curve 8330 hourglass continuously showing on my phone

The hourglass has been continually going on my phone all day long nonstop and has even run the battery down. I tried to go to the internet on my phone but it is slow. I figured the phone was just doing updates but it has been doing this since this morning and still almost 10 still doing it. I took the battery out and turned it off several times and it is still doing it. If it is a update it is a huge one. Has anyone else experienced this and if so what do I need to do about it.

 

Lori

Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: I have the Blackberry Curve 8330 hourglass continuously showing on my phone

How long have you had your BB?  I corrected this problem only one way.  Back up only your contacts.....wipe the device and put your contacts back on the phone.
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John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: I have the Blackberry Curve 8330 hourglass continuously showing on my phone

I have been with the BB family and my curve for 6 weeks.  The only time I get the hour glass is when i sent a MMS message.  I have learned alot by this forum and searching for ways to clear memory, cache, battery pull, etc.  I would take it back if I were still having problems after you do what was suggested to you. 

Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: I have the Blackberry Curve 8330 hourglass continuously showing on my phone

Also, if you have alot of saved messages on your phone, you will get the hourglass for a short time.  I delete my past messages and was able to send MMS and SMS messages much faster with no hourglass.
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John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
New Member
Posts: 2
Registered: ‎10-25-2008
My Device: Not Specified

Re: I have the Blackberry Curve 8330 hourglass continuously showing on my phone

I ended up calling technical support and it was none of those issues. The issue is cleared now. I had already cleared everything off my phone before I had called. Turns out it was one of my applications causing the problem.
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: I have the Blackberry Curve 8330 hourglass continuously showing on my phone

Which one was causin the problem?

Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
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New Contributor
Posts: 4
Registered: ‎11-25-2008
My Device: Curve 8300

Re: I have the Blackberry Curve 8330 hourglass continuously showing on my phone

I just downloaded and installed 4.5 for my bb 8300.  It worked fine this moring, i shut it off and now the hourglass goes for hours!! I took out the battery, restarted, etc.... CANNOT get it off the hour glass! 

 

Help!