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BlackBerry® OS Smartphones

New Contributor
Posts: 8
Registered: ‎08-05-2012
My Device: blackberry 8520
My Carrier: vodafone
Accepted Solution

I have two blackberry's that won't load

I have two blackberry 8520 that won't load the operating system one loads a third then switches off and on,the other loads and writes reload software...I've tried force detection it does not show me any ports I downloaded the software but still nothing happens...
Super Contributor
Posts: 285
Registered: ‎09-10-2013
My Device: z10
My Carrier: Sprint

Re: I have two blackberry's that won't load

Try this

download device software from carrier's website

intall it on the computer.

after that plug your device in without the battery, once in

go to Start / Computer / C drive / Program files (x86) / Common files / research in motion / app loader / Loader.

double click LOADER to run.

once run wait for it to detec your device.

once done you will be routed to choose your language.

select language then NEXT

after that you will see " finish" or " close"

click it and the process will start

during the process when you receive an error that says " cannot detect device "

put the battery back in and keep on Retrying until the process proceed.

at the end you may receive a " fatal error occurs " but that is ok.

you device should be rebooting up by now.

Let me know if this help.