Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎09-10-2009
My Device: Not Specified

I just switched to a new BlackBerry Tour, installed AppW...

[ Edited ]

I just switched to a new BlackBerry Tour, installed AppWorld, but it is not letting me log in. Can you please email my password to me at XXXXX@XXXXXX.XX? If it helps, here is an order number from an AppWorld purchase of mine: XXXXXXXXXX. Thank you.  XXXXXX@XXX.XX PIN: XXXXXXX

 

(removed personal information)

Message Edited by SmoothRider on 09-11-2009 01:29 PM
Hall of Famer III
Posts: 57,634
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I just switched to a new BlackBerry Tour, installed AppW...

Hi there!

We cannot provide you with your password -- the password is yours and secure. Therefore, you may need to ask for your account to be completely reset. To do so, your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: I just switched to a new BlackBerry Tour, installed AppW...

to log in AppWorld, in fact you just have to log in PayPal. I suggest you go to paypal.com and use the online procedure so that paypal can send you a new password by email.



The search box on top-right of this page is your true friend, and the public Knowledge Base too: