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New Contributor
Posts: 3
Registered: ‎05-28-2013
My Device: Blackberry bold9900
My Carrier: -

I lost my media when i connected it with the desktop manger

I wanted to transfer pictures from my pc to my bb, so when i connected my blackberry to my pc it asked for the password of my bb i wrote it down then after transfering the pictures and eject the usb i lost the whole media pictures , songs, voicenotes and videos also i can't save pictures any more or take apicture !!
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: I lost my media when i connected it with the desktop manger

Hey Enas-elhawary,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you get a specific error when taking a picture?  Also is all your media saved on your PC now?  I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 3
Registered: ‎05-28-2013
My Device: Blackberry bold9900
My Carrier: -

Re: I lost my media when i connected it with the desktop manger

First thanks , no i don't get any error while taking a picture but when i go to the media i don't find anything And i don't know if the media was saved in the pc or not !!
Highlighted
New Contributor
Posts: 3
Registered: ‎05-28-2013
My Device: Blackberry bold9900
My Carrier: -

Re: I lost my media when i connected it with the desktop manger

First i would like tonthank you for helping me, No i don't get any error while taking the picture ,but when i go to check the picture i captured i dont find any thing in media , about my other losted media i have no idea if it was saved in my pc or not !!