10-02-2013 02:27 PM
I can't find any way to e-mail BlackBerry directly, but I have a story to share about what a quality product you make!
I have a tendency to put things on the roof of my car and forget that I have done. I did this a couple of weeks ago with my brand new, employer-issued BlackBerry Bold 9900. I was pulling onto the QEW shortly after and just squeaking up into the 110km/hr range when I heard a loud thud and saw a black object strike my trunk before flying into the concrete wall on the side of the highway and then crashing to the ground on the shoulder. As soon as I started with the, "What the...?!", I realized I had forgot about my phone and immediately exited the highway to try and retrieve the ruins, all the while trying to process how I would break this news to my employer after only having had the phone a couple of weeks.
When I started driving down the same stretch of highway for a second time - half in the slow lane, half on the shoulder - with my four-way flashers on, I couldn't find the phone, which lead to me parking on the shoulder where I had exited, and running down the highway to where it had landed (it was quite a site I'm sure!). Becoming more and more paniced by the moment about the condition I would find it in, I was entirely elated when I found the phone in one piece! Upon picking it up I realized that aside from a very small scratch on the top corner of the frame, the phone has escaped this entire ordeal unscathed - still looking new and fully functioning!!
I just wanted to say thanks for making such a quality product that I can rely on, even when I'm not thinking! This story has been shared around many circles of my friends and family and I praise BlackBerry, still in shock and awe, every time.
10-02-2013 03:19 PM
Wow wow wow, you are lucky (and Yes, BlackBerrys are also good hardware!).
Thanks for that story!
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