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New Contributor
Posts: 2
Registered: ‎05-20-2012
My Device: Bold 9900
My Carrier: orange

I'm in such a pickle! Please Help! desktop software problem

Right.... Here Goes

Last night my blackberry bold 9900 broke, as in it wouldnt charge wouldnt turn on etc...
so i called my server and they are sending me a new one tomorrow.

In the mean time, i put my simcard in a new blackberry, when that turned on i got about 17 SMS messages through, some very important work opportunity ones. HOWEVER not having my address book on this blackberry i didnt know who any of them were from, so i plugged in my blackberry to the Blackberry Desktop Software, and restored my phone from when i backed it up about a week ago.

When i turned on the phone again, these 17 messages were gone, and my phone was as it was a week ago when i backed it up.

please say someone out there can help me, it really is very important.

Thank you so much!

Forums Veteran I
Posts: 2,077
Registered: ‎10-10-2010
My Device: Priv
My Carrier: Three UK

Re: I'm in such a pickle! Please Help! desktop software problem

I'm afraid if you restored.the full backup you will have over written the text message database and gotten rid of these texts. There is no way to recover them