09-18-2013 07:53 PM
During the last few months I've been receiving my emails from Yahoo with a 15-30 minutes delay. Something extremely unusual as they previously seemed to be sent almost instantaneously to my phone. I also have a Gmail account configured in my phone and I receive those emails as they should, almost instantaneously.
The Yahoo domain I use is yahoo.es, my device is a Bold 9780 and my Carrier is Movistar Chile (also known as Telefonica Chile).
I look forward to hearing from you.
09-19-2013 04:17 PM
Hi and Welcome to the Community!
The actual "normal" delay to expect is around 15 minutes. For those email services that have true PUSH and where BIS can work with that, it can be faster. But, an expectation of around 15 minutes is quite normal. Refer:
However, there also is this:
Coupled with the fact that it used to be quicker for you, then you should probably do these steps.
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
09-19-2013 04:41 PM
Thanks for your tips, but I already tried all that and still does not get better.
I'm seriously thinking about changing my carrier, problems have been increasing during the last months with them.
09-19-2013 04:48 PM