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New Member
Posts: 1
Registered: ‎06-03-2014
My Device: 9900
My Carrier: 102

I'm unable to update blackberry app world on my 9900

Its givin me a freakin headache and I can't delete it ither
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I'm unable to update blackberry app world on my 9900

Hi and Welcome to the Community!!

 

Unfortunately, from your description, I cannot tell exactly what you tried, so I will risk redundancy...please try this sequence:


1) Remove AppWorld from your BB

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone
  • If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

4) Do another Batt-Pull reboot

5) See if it now works.

 

If anything does not work, please be explicit...as in, "I can't delete it ither[sic]" doesn't actually tell us what you did to try and delete it.


Cheers and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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