03-26-2013 12:10 PM
03-26-2013 02:50 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you!
If not, then should attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens...
If the behavior ceases, then consider that perhaps your sister has installed some app that is causing this...and consider removing it.
Beyond that, you indeed may want to consider updating your BB OS (assuming there is an update...you can research here):
03-26-2013 08:30 PM
03-27-2013 09:23 AM