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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎11-07-2008
My Device: Not Specified

I need HELP....

Okay... so my curve doesn't even have an option to click on internet.....I got data for the phone and it said it was registered, but no internet option? Whats up with that?


Also, I need to get my PIN messenger started and I have no clue how. I tried calling blackberry (guess I'm old fashioned) but I can't get through and doubt if I'm able to actually talk to anyone. I feel really lost even though I've had the phone for a while now, I really need data and it's a headache to try and activate. Can anyone give me any advice or am I a lost cause?

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: I need HELP....

Hi and welcome to the forums!



You will get a verification email when registered.

Then  pull the battery while the device is ON, replace after a minute. Let the device reboot 1-3 min.

See if you now have the browser Icon. If not login to your BIS site and send service books. See if the Browser Icon appears.

Also, see if you can send a pin message to yourself.

If the pin test fails you do not have a data plan, the carrier has not provisioned your phone correctly.


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New Contributor
Posts: 2
Registered: ‎11-07-2008
My Device: Not Specified

Re: I need HELP....

Thank you; I'll try it out!