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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-21-2013
My Device: torch & 9700
My Carrier: mtn

I need help ASAP

Pls somebody help! I downloaded anew version of BBM or so on my BB Torch but I can't seem to chat with my contacts. Instead it's telling me that I can't access BBM and that I should check my device date and time settings if it is correct which I've done more than a million times and still getting the same story. Now I have almost all my contacts to respond to their chat but can't do that. Pls any idea somebody how to go back to the old version of BBM or resolve this problem. Please!!!!!
Posts: 95,771
Likes: 24,585
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I need help ASAP

First, I'd recommend you delete the current BlackBerry Messenger, and then reboot the device.

Return to your BlackBerry AppWorld and download/install again.

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