01-07-2010 11:59 PM
I have been using a Bold 9000 since March 2009. It has been linked to a PC based company server so all synchronization has been automatick. I have just retired from the company but they let me keep the Blackberry and I would greatly appreciatte being told how to Synchronize the conatc list on the Bold 9000 to my Lap Top PC Microsoft Outlook contacts. Basically I have most of my contacts on the Blackberry and want to add them to my PC.
01-08-2010 12:22 AM
I believe you may have to hard sync now. Acquire the desktop download from blackberry. When I switched from my Treo to my Blackberry, that one feature (wireless sync) was lost and I really miss it. I now have to connect to my desktop and sync via the desktop software. good luck
01-08-2010 12:50 AM
Thanks Harrisransom, but I can connect okay and do have wireless, I am just such a lay person at these things, I just do not know how to do a synchronization, or even and export import of data. I have only used the Blackberry for Emails and Phone calls.
01-08-2010 12:01 PM
Since your BB was previously associated with what sounds like your former firms BES, the IT Policy is likely still present on the BB. If those IT folks did not clean it off for you (they should have...), then it needs to be done. Everything I'm going to recommend here will be 100% destructive to all of the data on your BB...please ensure that if any data on the BB needs to be retained that you have backed it up appropriately.
If you still have contact with your former firms IT folks, ask them if they indeed removed the IT Policy. If not, then ask them if they will do that for you so as to return your BB to a factory fresh state (e.g., no IT Policy from them). If they will not do so, then here is a procedure you can use to do so:
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) If such exists, remove your device OS update package from your PC (add/remove programs)
2) If such exists, cleanly uninstall the RIM DTM software:
3) Get a fresh download of the RIM DTM software:
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Follow this procedure to wipe out the IT Policy
8) Register HRT
9) Resend Service Books
10) Batt Pull Reboot
12) If needed, restore your data from the backup
11) Start the organizer configuration:
Hopefully that will get things going again.
Good luck and let us know!