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jux
New Member
Posts: 1
Registered: ‎02-20-2013
My Device: bold 9700
My Carrier: at&t

I need help with bb id

Hi I just started using a blackbberry that was being used in another country by my friend I can't download cos of this and I can't ask for a password reset cos I don't hve access to her email address and I have lost contact with her please how do I change the bb I'd ? Or how do I bypass it? Thanks
Hall of Famer III
Posts: 57,618
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I need help with bb id

[ Edited ]

Hi and Welcome to the Community!

 

Actually, you need to treat this as a sell/buy transaction, and conduct what is in here:

  • KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone

Hopefully, she already did the carrier-level and or BES-level seller activities...for if not, then you may actually not be able to fully utilize this BB. If, for instance, there is a BIS account on some other carrier for this BB, then your carrier won't be able to create a BIS account just for your use...and typically that other carrier won't accept a request to release the BB from their system from other than the account holder according to their records (and that would not be you).

 

But, give it a try, conducting just the "buyer" steps...maybe you will be lucky.

 

Good luck!


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