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New Member
Posts: 1
Registered: ‎05-31-2012
My Device: curve 9600
My Carrier: Rogers

I need help with my app world

Every time I try to download a new app it starts fine but when it's just about to finish it says that I need wifi or a data plan for it to continue and I'm already connected to my home wifi and I don't know how to make it work...
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Hall of Famer III
Posts: 58,181
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: I need help with my app world

Hi and Welcome to the Community!

 

Here is a KB that discusses what I think the error message you are receiving is (it's always helpful to post the complete and accurate error message):

  • KB23854 "A data plan is required to use this feature" sometimes appears in BlackBerry App World

 

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

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