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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎02-04-2012
My Device: blackberry torch 9800
My Carrier: GLO-NG

I need help...

I just got a used blackberry tour 9630 for my girlfriend and when we tried accessing the BBM...-t came up with "this application has been disabled bt IT policy"....what can I do about this...to make the BBM work???...please I would appreciate the help please...thanks!!!
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Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: I need help...

You'll have to remove the BES policy from the phone.  Here's how to do it (you'll probably use method #4):

 

www.blackberry.com/btsc/KB14202

 

 

I hope that helps you.  Smiley Happy


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