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Visitor
Posts: 1
Registered: ‎12-07-2012
My Device: Blackberry curve
My Carrier: Blackberry

I need help

I have a trouble with my Blackberry ID. A friend of mine put an unkonw email address and I want to change it and I do not understand why I can not.Presumably can I change my email address associated with my phone. Thank you.

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Hall of Famer III
Posts: 57,243
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I need help

Hi and Welcome to the Community!

Here is a KB that discusses your request:

  • KB28060 How to change or update a BlackBerry ID username on the BlackBerry ID website

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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