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New Member
Posts: 1
Registered: ‎08-17-2009
My Device: Not Specified

I need to reset my pin for bb app world. I have changed ...

I need to reset my pin for bb app world. I have changed my device more than three times I also am receiveing emails from previous owners setup. How do I reset my pin?
Hall of Famer III
Posts: 57,260
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I need to reset my pin for bb app world. I have changed ...

[ Edited ]
Hi there!

Your inquiry needs to be sent as follows. Go to this URL:


and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection. Be sure to also include the reason why you have exceeded your maximum allowable PIN associations to AppWorld (e.g., multiple RMA, warranty replacement, etc.).

 

However -- for the situation about receiving emails from the prior owner, call you carrier...you may have a bigger problem with that. If the PIN remains attached to the prior carrier that this device was registered with, the only way to remove that is to have that prior carrier release the PIN...and typically only the prior owner can authorize that action. And until that happens you won't be able to configure email on your device. Call your carrier.

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Message Edited by sdgardne on 08-17-2009 01:31 PM


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