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10-23-2013 07:08 PM
I bought a new unlocked BlackBerry bold 9900 here in the US, and I bought a new Arabic physical keypad in order to change it with the original one.
BUT, I could not install Arabic language on my phone.
I followed the all instructions about adding langiuage via BlackBerry desktop software.
I don't see the core application of adding language.
I went to my TMobile carrier, they told me the same and they also failed to install language.
Please what can I do right now and my phone is a brand new, I need Arabic language to communicate with my family and friends.
I'm nit seeing the core application icon in order to add language.
Help me please
10-23-2013 11:33 PM - edited 10-23-2013 11:34 PM
Hi and Welcome to the Community!
The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
4) Download and install, to your PC, the BB OS package you desire:
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
Good luck and let us know!
10-25-2013 12:11 AM
Thank you very very much.
I tried all your instructions, but it seems so complicated to me.
Unfortunately, I did not succeed.
I'm so tired of this phone, and I lost the hope to fix it.
This is my first BlackBerry phone and I'm feeling really disappointed.
You look so professional, and I'm really so thankful for your help.
Please, if you can, could I send my phone to you by mail and you install Arabic on it?
I'll really be so greatful.
If you can't, No problem.. You were so nice and the only one who replied my post.
Really I do appreciate it.
Sorry, I could not do success with your wonderful instructions.
10-25-2013 09:40 AM