10-22-2012 04:09 AM
I opened the Blackberry BIS service, but can not be used.Do not know why.
I used verizon blackberry 9930, verizon told me my phone no problem. I opened China Telecom Blackberry service.
11-16-2012 04:25 PM
Hello...apologies for the delayed reply...hopefully you already have this sorted out, but just in case!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you must work with your mobile service provider for formal support.