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New Member
Posts: 1
Registered: ‎07-10-2009
My Device: Not Specified

I purchased Ascendo Money on my blackberry apps world. M...

I purchased Ascendo Money on my blackberry apps world. My credit card was charged and installed the program. It says I need a registration key to proceed. I never received a registration key. I am very confused and have spent the past several hours trying to figure out what I need. I also ended up purchasing the blackberry code signing key order form and paid $20. Is this what i need to get the registration key? Please help.
Hall of Famer III
Posts: 58,151
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: I purchased Ascendo Money on my blackberry apps world. M...

Hi!

 

Please see this KB for information:

http://www.blackberry.com/btsc/KB18646

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: I purchased Ascendo Money on my blackberry apps world. M...

Try to contact Ascendo directly to clarify the issue: http://ascendo-inc.com/