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New Contributor
Posts: 3
Registered: ‎10-08-2009
My Device: Not Specified

Re: I purchased Quicklaunch via App World. The version I have...

Count me in for another Tour that's not working with the downloads. I "deleted" it from My World - meaning it's archived or listed as "Uninstalled". When I try to "Reinstall", it says "Quicklaunch is not available for download from App World.". Please let me know what I should do.
New Member
Posts: 1
Registered: ‎10-14-2009
My Device: Not Specified

Re: I purchased Quicklaunch via App World. The version I have...

I am have a similar problem, I have 2.11 installed on my 9630 and when I go to upgrade to 2.12.4 in Blackberry App World it tells me that Quicklaunch is not available for download in App World.  Any ideas?
Hall of Famer III
Posts: 58,157
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: I purchased Quicklaunch via App World. The version I have...

All --

 

Another user reported in a different thread a solution that worked for them. It was to completely remove all traces of QL from their BB. While we are still awaiting specifics, the poster said something to the effect of not only deleting the application (Homescreen > Options > Advanvced Options > Applications > highlight QL > BBKey > Delete) but also deleting some files and/or folders on either their Device and/or Media card memory areas. After that, they were able to use the standard re-install steps for apps obtained via AppWorld and the latest version of QL installed for them.

 

Hope that helps...keep a watch on other threads in case the OP comes back with the specifics that were requested.

 

Cheers!


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Contributor
Posts: 23
Registered: ‎09-17-2009
My Device: Tour 9630 OS 5.0.0.975 on Verizon
My Carrier: Verizon

Re: I purchased Quicklaunch via App World. The version I have...

Hi, I've been waiting for a response from BlackBerry Customer Support. In the meantime I just saw this post http://supportforums.blackberry.com/rim/board/message?board.id=applications&thread.id=2869 and thought I would give it a try. Well, I logged into My World and selected QuickLaunch to delete it. To my surprise it reported the 2.12.4 upgrade was available. I downloaded it, rebooted and have confirmed that it is indeed v2.12.4. I'm pleased! :smileyhappy:

 

Please give this a try and see if you encounter the same thing. If so, please report back here with your results

 

Thanks,

Ray K.