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Posts: 2
Registered: ‎09-11-2009
My Device: Not Specified

I purchased Vlingo Plus, yet under details it still show...

[ Edited ]

I purchased Vlingo Plus, yet under details it still shows that I need to purchase it. How do I get My World to show the correct details and allow me to use the purchased product or how do I get my money back for the software that App World won't install properly. Proof of purchase order number is XXXXXXXXXX.

 

(removed oreder number)

Message Edited by SmoothRider on 09-11-2009 01:44 PM
Hall of Famer III
Posts: 57,542
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I purchased Vlingo Plus, yet under details it still show...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

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