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Posts: 1
Registered: ‎08-13-2009
My Device: Not Specified

I purchased the Empower Work Folders product on July 23....

[ Edited ]

I purchased the Empower Work Folders product on July 23. I had started with a trial but liked the product and decided to purchase it. When the trial period ended I could no longer use the Work Folders. I recieved a message that i need to register Work Folders with an activation code, which i do not have. i have sent Empower Support several e-mails, which included my device PINN XXXXXXX and a copy of the APPS World order confirm but have not heard back from Empower. Can you help me get the activation code from Empower Gary Muehlemann

 

(Removed personal information)

Message Edited by SmoothRider on 08-13-2009 03:15 PM
Hall of Famer III
Posts: 57,572
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I purchased the Empower Work Folders product on July 23....

Hi there!

FWIW -- For more registration key information, see this KB:


In addition...RIM has released AppWorld version 1.1.0.15...it is highly recommended to be on that version.

 

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

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