Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 3
Registered: ‎08-18-2009
My Device: Not Specified

I purchased the MyWeather Mobile application from AppWor...

I purchased the MyWeather Mobile application from AppWorld a couple of days ago. To my understanding, AppWorld is only supposed to show applications that are compatible with my phone. Once I installed the application it was obvious that the application was NOT compatible. Text and images were out of alignment. The application gives a GPS error on startup. And the radar image function is halfway off of the screen. The company that makes the application confirms the app is not compatible with the Blackberry Tour yet and shouldn't have come up on AppWorld. I would like a refund if at all possible. I will re-purchase it if there is ever a compatible version for my phone. Thanks
Highlighted
Hall of Famer III
Posts: 57,220
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I purchased the MyWeather Mobile application from AppWor...

Hi there!

Your inquiry needs to be sent as follows. Go to this URL:

and fill out the form. Use, in the "Please select a component:" field, the AppWorld Billing/Payment selection.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................