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New Member
Posts: 1
Registered: ‎10-09-2009
My Device: Not Specified

I purchased two apps at the same time, Auto Standby and ...

[ Edited ]
I purchased two apps at the same time, Auto Standby and Aerize. Both apps were in ready to run state, I ran Aerize Optimizer this ran fine but when I went back to my downloads, the Auto Stand by app was no longer there. I would like another Auto Stand by app since I paid for it but it was never downloaded to my phone. (Removed personal information) Please send my another app.
Message Edited by FozzyBear on 10-13-2009 01:57 PM
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Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: I purchased two apps at the same time, Auto Standby and ...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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