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New Contributor
Posts: 2
Registered: ‎04-09-2009
My Device: Not Specified
Accepted Solution

I updated my Storm to the latest software update, but lost my Web Browser altogether?

Any help? I even restored everything and backed everything up but it tells me "Your device does not currently have any Browser Configuration Service Book Entries. Please contact your service provider to enable the Browser on your device".

 

Any way to do this from home?

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Retired
Posts: 165
Registered: ‎03-06-2009
My Device: BlackBerry Storm2 9550

Re: I updated my Storm to the latest software update, but lost my Web Browser altogether?

Hello,

 

Please try the following:

 

1. From the home screen press Options > Advanced Options > Host Routing Table.

 

2. Once the Host Routing Table is open, press the menu key(2nd button in from the left on the bottom) and press "Register Now".

 

You should see registration message sent and will get a registration email. If your browser does not restore, please remove the battery for about 10 seconds and put it back to do a reset. If you still do not see the browser I would contact your wireless provider to have your service books pushed out.

 

You can also look for the Email Settings icon in the Setup folder. Click on this icon and you may find the option the send service books.

 

Hope this is helpful.

New Contributor
Posts: 2
Registered: ‎04-09-2009
My Device: Not Specified

Re: I updated my Storm to the latest software update, but lost my Web Browser altogether?

Wow, you are a savior! THANK YOU!

 

You saved me so much trouble (and avoided a visit to my local service provider) Smiley Happy

Retired
Posts: 165
Registered: ‎03-06-2009
My Device: BlackBerry Storm2 9550

Re: I updated my Storm to the latest software update, but lost my Web Browser altogether?

I am happy I could help. Feel free to give Kudos Smiley Happy

 

New Member
Posts: 1
Registered: ‎06-24-2009
My Device: Not Specified

Re: I updated my Storm to the latest software update, but lost my Web Browser altogether?

No luck. Will need to call provider.
New Member
Posts: 1
Registered: ‎05-13-2011
My Device: Storm 2 9550
My Carrier: Verizon

Re: I updated my Storm to the latest software update, but lost my Web Browser altogether?

[ Edited ]

i have followed the given instruction. I was happy to see the icon back after all the procedure. But as i tried to use it, it was gone again. What was wrong? Why that happened? Please help me out...