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Posts: 1
Registered: ‎08-05-2009
My Device: Not Specified

I updated software for my 8900. When I went to open my ...

I updated software for my 8900. When I went to open my WeatherBug Elite it asked for activation code. I didn't have one so I uninstalled it with the intent to reinstall it in ap world. When I went to purchase it again in App world it went to paypal, thenit gives me Error Id: 20304. "You have already purchased this application. Please go to "My World" and choose Log in from the menu to reconsile your purchase (Error Id: 20304)" The problem is it is not in My World anymore. How do I get WeatherBug Elite back when it is not in My World and won't let me repurchase it? Thanks.
Hall of Famer III
Posts: 57,614
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I updated software for my 8900. When I went to open my ...

Hi there!

To re-install your apps, please follow this section of the AppWorld user guide:

http://na.blackberry.com/eng/deliverables/7268/Re-install_an_item_on_a_different_device_643962_11.js...

For more registration key information, see this KB:

http://www.blackberry.com/btsc/KB18646

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!

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