01-29-2013 02:06 PM
I have download an application on App World : " Pattern Lock " ( a lock application which use a diagram)
However, I forgotten my diagram and the security question they posed to me before, doesn't work.
So, my BB is blocked on the page of the diagram and I can't do anything with.
Is someone could help me, pleeease ????
01-29-2013 03:24 PM
Welcome to BlackBerry Support Forums
Try to start your device on Safe Mode , then from Options > Device > Application Management > delete that particular application . If that does not work then you have to contact the vendor of that application, Or email them on there support section.
KB17877 : How to start a BlackBerry smartphone in Safe Mode