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New Member
Posts: 1
Registered: ‎06-25-2009
My Device: Not Specified

I've changed phones 4 times since downloading blackberry...

I've changed phones 4 times since downloading blackberry app world. I tried to download it on my new phone but it said I have reached my max number of pin changes. Please fix this for me. Thanks
Hall of Famer III
Posts: 57,243
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I've changed phones 4 times since downloading blackberry...

Hi and Welcome to the Forums!

 

If you have been through these device changes due to warranty and RMA activity, then you should submit your request to have your PIN reset for AppWorld here:

 

https://www.blackberry.com/CSOHelp/index.do?ft=generic

 

In the "Please Select a Component" field, select the AppWorld Billing/Payment and include some details about exactly how you wound up switching PINs so many times.

 

Good luck!



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