Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎02-19-2010
My Device: Blackberry Pearl 8110
My Carrier: Student

I want the Helpline number of Blackberry

I am using Tata Docomo in my mobile i wanted GPRS setting but they said that we currently don't have blackberry setting kindly contact Blackberry helpline for this.

Posts: 96,064
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I want the Helpline number of Blackberry

Your carrier provides the front line BlackBerry technical support, and if they cannot solve your issue, you should ask to be transferred up to the BlackBerry level support team.

 

You can't call directly, without paying fees.

 

You could ask your question here, as an alternative.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎08-05-2010
My Device: Blackberry Storm 2 (9520)
My Carrier: Bell

HELP FOR MY 9520

i live in canada and i had the storm 1 9530

 

i came to pakistan for a wedding and bought the storm 2 9520 from an unauthorized dealer,

everything in it is perfect.

but the wi-fi refuses to work.

it will succesfully connect., but when i actually try to search ANY site, it says "unable to connect to the interent, please try again later"

 

and i try again and again and i dont know what to do or whats going on.

 

my version is v.5.0.0.497 (platform 4.2.0.220)

 

3.0.1.190 wlan version.

 

please someone help me, the only reason i got the stupid phone was for the wifi.

 

also its a vodaphone .

New Member
Posts: 2
Registered: ‎04-05-2011
My Device: Not Specified

Re: I want the Helpline number of Blackberry

 
Contributor
Posts: 13
Registered: ‎09-03-2011
My Device: Bold 9900
My Carrier: O2

Re: I want the Helpline number of Blackberry

Despite my love for my blackberry, I do think the lack of support by blackberry can be really poor. Some things cannot always be sorted by your carrier and the only other option is to pay blackberry a pretty high fee for a paid service. I am sure other manafacturers are more supportive.
Forums Veteran I
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: I want the Helpline number of Blackberry

Hiya!
You are incorrect there, Apple for example has paid support aswell.
Regardless of that...the way to avoid the fee is to be transfered by your carrier.. they are the first tier of support for Blackberry... then they should escalate directly to RIM. They shouldnt tell you to call on your own.
-------------------------------------------------------------------------------------
1). Please thank those who help you by clicking the Like Button beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
3). Remember to have fun! We are all in this together!
4). Follow me on Follow Raelic1337 on Twitter

Highlighted
Contributor
Posts: 13
Registered: ‎09-03-2011
My Device: Bold 9900
My Carrier: O2

Re: I want the Helpline number of Blackberry

I have actually got an issue myself atm, and have been calling my carrier, though they have not taken my issue to bb - yet. I've been put through to a technical/repair team, but I suppose it may go to bb if it cannot be sorted by them. I wasn't aware that apple had a paid service, but I would like it if bb at least replied on their twitter account.
New Contributor
Posts: 2
Registered: ‎09-16-2011
My Device: 8900
My Carrier: job

Re: I want the Helpline number of Blackberry

Blackberry help line in Pakistan connect number is +923007532222.available all time

New Contributor
Posts: 2
Registered: ‎09-16-2011
My Device: 8900
My Carrier: job

Re: I want the Helpline number of Blackberry

Smiley Happy

 

thanks

Contributor
Posts: 10
Registered: ‎07-12-2011
My Device: bold 9700
My Carrier: ebay

Re: I want the Helpline number of Blackberry

is the network down