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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎10-21-2008
My Device: Not Specified
Accepted Solution

I want to do it but i cant find it

I had my phone for while but i want a fresh start... how do i reset or delete everything on my cell and start all over? like it's brand new again!



Super Contributor
Posts: 414
Registered: ‎04-02-2008
My Device: Q10 OS 10.1, PlayBook (WiFi 64 Gig)

Re: I want to do it but i cant find it

Go to Options --> Security Options --> General Settings, Click the [Menu] button (button to the LEFT of the TrackBall) or Scroll Wheel and select Wipe Handheld.  You will be given a warning - click [Continue].  You will then be asked to enter the word "blackberry".  Simply type the word out and hit [Enter].


You may also be given the option to remove third party apps.  To return it to true factory condition, check the box.