07-01-2013 03:49 AM
I want to restore the mail which is disappeared, because I didn't know that after 30 day pass,E-mail is eliminated.
Are there any methods to restore it?
I use BB in Japan.
I visited some special contractor of restoration, but I can't find any way.
I contributes because I wonder there may be some methods.
(I forgot getting back up)
Solved! Go to Solution.
07-04-2013 04:43 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
My apologies, without a backup there will not be a way to restore the emails. Do you have the email messages saved on your computer or webmail? If you do, you can forward them to yourself and they will be received on the BlackBerry smartphone.
Let me know if you have any more questions.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
07-04-2013 05:20 AM
hi thank you for your message.
I have no back up on my PC.
E mail exist only my device.
This time, Although it is regrettable, I'll give up.
From now on, I'll make back up on my PC.