12-03-2012 10:16 AM
I was sent an update for my Blackberry which I downloaded and then tried to upload - it seems to get stuck at 10% - I've taken the battery out and tried again - still at 10% - please help I need my phone.
12-03-2012 11:14 AM
Hi and Welcome to the Community!
There are two methods of recovery for you to try:
Good luck and let us know!