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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎12-11-2012
My Device: 9380
My Carrier: vodacom

ID Forgotten.

I want to change my e-mail address but I forgot my BB ID please helpSmiley Frustrated

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: ID Forgotten.

Hi Vogueman,


Welcome to the BlackBerry Support Community.

You should be able to change the email address associated with your BlackBerry ID once you have logged in sucessfully.

This KB article should help you reset your BlackBerry ID password so you can login and change your email account. "How to change or reset a BlackBerry ID password". http://bbry.lv/I2HhIC

Once you have been able to login, this KB article should assist with changing the email address. "How to change or update a BlackBerry ID username on a BlackBerry smartphone". http://bbry.lv/VkcrS9


Please let me know if this helps.



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