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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-23-2010
My Device: Curve 8300
My Carrier: Verizon


I just wasted an hour of my day trying to sign up for Blackberry Instructions.  I received an email from RIM offering these lessons with an on-line form to fill out.  One of the mandatory blocks was for a number that you could get from

- status on your phone (no 15 digit number there)

- the label on your phone when removing battery (no 15 digit number there)

- the side of the original box (are you kidding me, I have had this phone for 2 years)


So, I could not submit the form to receive the lessons.  Needless to say, I am furious.  I did put every number on the label into the block but none of the numbers worked.


How customer unfriendly can one firm be?