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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-30-2013
My Device: curve
My Carrier: ee

INTERNET SUPPORT HELP - Curve related - Blackberry newbie walkthroughs

Hi guys, 

I'm new here. I currently work as internet support somewhere and I've been asked to write articles on Blackberry devices. 

The below questions are the ones I need answered as I'm completely new to Blackberry. Having trawled the internet, it'd be a big help. 

We use Curve phones but any extra answers for the newer versions or OS's etc would be amazing. 

Anyway, these are the ones I need answered, step by step ideally: 

A - How to get connection details (Mac, IP, DG, DNS)

B - How to determine SSID and if possible BSSID

C - How to ensure set to DHCP

D - How to check for proxy settings

E - How to clear browser cache

F - How to reset connection (release/renew) and or forget network settings/passwords

I've setup instant email notifications so I can keep track of this. 

Many thanks in advance you lovely people.