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Forums Advisor III
Posts: 1,102
Registered: ‎12-03-2008
My Device: STORM 9530 on VERIZON 552 kbps

ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)

this happened to me this morning.

woke up, removed phone from charger (had in bedside mode)

went to check my email........NOTHING

tried to go online.................NOTHING

 

after calling VZW we figured it out

 

if on the homescreen, in the upper right hand corner reads 1xev (your not connected to the network but can make calls), and you have to call vzw and have them resend authorization to your phone.

 

it should read 1XEV (ALL CAPS) to be able to get mail and surf the net.

If I or another member have helped, be sure to click the KUDOS!!!

If your issue has been solved, please resolve this thread by marking the post which solved it for you!

 

4.7.0.122,SLACKER, FaceDial,Poynt, Myspace, Weather Midlet, You Tube, Tiltris, logMaid, Youmail

 

http://www.rimblackberrystorm.webs.com

Forums Advisor III
Posts: 1,054
Registered: ‎05-23-2008
My Device: 8110, 8300, 8800, 8700, 9000

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)

Generally you would just pull the battery out whilst its turned on and not connected to anything..

 

Once it loads back up, the 'UPPER CASE' returns.

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Posts: 94,670
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)


jeff1974w wrote:

 

it should read 1XEV (ALL CAPS) to be able to get mail and surf the net.


That's the way it works. Is there a question or just this tutorial?

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Forums Advisor III
Posts: 1,102
Registered: ‎12-03-2008
My Device: STORM 9530 on VERIZON 552 kbps

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)


JSanders wrote:

jeff1974w wrote:

 

it should read 1XEV (ALL CAPS) to be able to get mail and surf the net.


That's the way it works. Is there a question or just this tutorial?


just a tutorial.  i did 3 battery pulls and it would not reconnect to the network until i called vzw and had them reauthorize my device.  the tech gave no explaination as to why this happened.

 

I just didnt want anyone freaking out and changing a bunch of stuff on thier device or just give them fuel to add to the fire (seems to be alot of storm haters out there)

If I or another member have helped, be sure to click the KUDOS!!!

If your issue has been solved, please resolve this thread by marking the post which solved it for you!

 

4.7.0.122,SLACKER, FaceDial,Poynt, Myspace, Weather Midlet, You Tube, Tiltris, logMaid, Youmail

 

http://www.rimblackberrystorm.webs.com

Trusted Contributor
Posts: 105
Registered: ‎12-16-2008
My Device: Not Specified

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)

just dial *228 and press 1 when the womans voice comes on..... this should actually be done once a month. It updates your PRL and keeps the phone up to date.
" if you can't weather a storm, then you shouldn't have one"
Forums Advisor III
Posts: 1,102
Registered: ‎12-03-2008
My Device: STORM 9530 on VERIZON 552 kbps

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)

just a update.  it did it again this morning.

i paid attention to the phone when i unplugged it and read 1XEV

checked it again a few min later and it read 1xev (no network)

i pulled the battery once, and it fixed it.

 

Tonight im not going to put the phone in bedside mode (ill just mute it) and see

if the bedside mode is causing the problem.

If I or another member have helped, be sure to click the KUDOS!!!

If your issue has been solved, please resolve this thread by marking the post which solved it for you!

 

4.7.0.122,SLACKER, FaceDial,Poynt, Myspace, Weather Midlet, You Tube, Tiltris, logMaid, Youmail

 

http://www.rimblackberrystorm.webs.com

Contributor
Posts: 44
Registered: ‎12-03-2008
My Device: Not Specified

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)

also, have you tried going ot the host router table and re-registering??
New Contributor
Posts: 6
Registered: ‎12-24-2008
My Device: Not Specified

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)

[ Edited ]

*228 option 1 is only used to program the phone and update the PRL both. To update the PRL only just select option 2.

 

If the icon is stuck on 1x or 1xev in lower case you can on the blackberry menu select manage connections. Toggle the mobile network off then on again. That will refresh the radio back to 1XEV. This usally resolves this issue most of the time without the need to soft reset the device by removing the battery. Smiley Wink

 

Registering on the network on the device or sending service books will not work as the 1XEV indicates the device is connected on the carrier Broadband Access network and is required for the data features to work including allowing the device to register or receive service book info.

Message Edited by techgeek on 12-25-2008 12:23 AM
Contributor
Posts: 46
Registered: ‎12-24-2008
My Device: Not Specified

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)

Ok so on the upper right corner it says 1xev In capitals. I thought you couldn usethe internet but I'm using it as we speak
Contributor
Posts: 21
Registered: ‎12-24-2008
My Device: Not Specified

Re: ITS THE NETWORK (TIP TIP TIP TIP TIP TIP)

Do you have your phone set to automatically shut off and turn on at certain hours?