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Contributor
Posts: 16
Registered: ‎01-04-2009
My Device: Not Specified
Accepted Solution

Icon: Black circle with an arrow

Since I loaded updated version of App World, I have new icon on my screen: black circle with an arrow. It looks very similar to circle/arrow icon for Top Free in App World. The number beside the icon is 3. So I was trilled to find out that there were 3 new updated waiting on me in My World. I promptly downloaded the updates, restarted my BlackBerry but the icon is still there. Waited one day, pull out the battery – the icon is still there.  

So what is this icon any how to get rid of it?

 

Thanks.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Icon: Black circle with an arrow

Hi and welcome to the forums!

 

Is this the icon?

Please let us know!

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

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New Member
Posts: 1
Registered: ‎08-08-2009
My Device: Not Specified

Re: Icon: Black circle with an arrow

Yes that is the icon that i cant get rid of and its annoying to me. Anyone know how to get rid of it. I have the same exact icon as you do. Black circle with an arrow going down.....please help
New Contributor
Posts: 3
Registered: ‎08-08-2009
My Device: Not Specified

Re: Icon: Black circle with an arrow

i not have this same problem ! Smiley Sad

 

can anyone help

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Icon: Black circle with an arrow

Hi,

 According to a knowledgeable source  (JSanders)

"That icon started appearing for users after last Friday's App World upgrade, it indicates one of the apps which were the user downloaded from App World is available for an upgrade.

Thanks,

 

Bifocals 

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 3
Registered: ‎08-08-2009
My Device: Not Specified

Re: Icon: Black circle with an arrow

yea, bloomberg app

 

i upgraded n its still there

 

noe deleted it and its still there Smiley Sad

New Contributor
Posts: 3
Registered: ‎08-08-2009
My Device: Not Specified

Re: Icon: Black circle with an arrow

updated apworld now i have this arrow with number 2 !
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Icon: Black circle with an arrow

Hi,

After the upgrade,, did your reset the battery?

Thanks,

 

Bifocals


No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Contributor
Posts: 16
Registered: ‎01-04-2009
My Device: Not Specified

Re: Icon: Black circle with an arrow

I did reset the battery. Didn't help.

 

BG011

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Icon: Black circle with an arrow

Hi and welcome to the forums!

Go to options advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
Press menu key, and select register now. You will get a registration confirmation.

Then go to email settings and send service books. You will get an email per account.

Do a  battery pull and see if the problem is resolved.

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter