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Contributor
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch
My Carrier: digicel
Accepted Solution

Icon grey out

[ Edited ]

My email envelope icon is grayed out and in applications save messages folder is also greayed out and the compose envelope icon is grayed out. How can i fix them. Its a blackberry torch 9810

 

P.S I CAN receive and send email

 

Thomas

Forums Advisor III
Posts: 1,189
Registered: ‎01-05-2014
My Device: BlackBerry Passport - Z30 - Playbook - Finding Priv
My Carrier: Not Specified

Re: Icon grey out

Does tse icons work or not ???


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Contributor
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch
My Carrier: digicel

Re: Icon grey out

Yes it works
Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Icon grey out


tqualis wrote:

My email envelope icon is grayed out and in applications save messages folder is also greayed out and the compose envelope icon is grayed out. How can i fix them. Its a blackberry torch 9810


It sounds like that icon and the others greyed out might have been "hidden".

Scroll to and hover over the icon in question and press the Menu  Key > Unhide.

 

Now, does it appear solid again?

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Contributor
Posts: 14
Registered: ‎01-03-2013
My Device: blackberry torch
My Carrier: digicel

Re: Icon grey out

Thanks a lot. It worked

Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Icon grey out


tqualis wrote:

Thanks a lot. It worked


You're welcome!

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code