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New Contributor
Posts: 7
Registered: ‎01-19-2010
My Device: 8830 World Edition

Icons

On my "desktop" of my Blackberry, home screen, there's a folder icon with the number 14 beside it.  I can't figure out what it means.  Is it deleted items?  If so, how do I clear my deleted items from my inbox?

 

In my "messages" folder, there's one message and one saved message and that's it.

 

Where are these 14 messages this folder is referring to?

Hall of Famer III
Posts: 57,273
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Icons

 

Hi and Welcome to the Forums!

 

"Folder icon"...hmmm...I wonder what it looks like...

 

But, perhaps it is some unread message of some kind...try this:

 

 

  • Homescreen > Messages > BBKey > Search

 

Set as follows (may vary depending on your device OS level):

 


  • Search Type: Local

  • Name In: Any Address Field

  • Subject Message: <leave blank>

  • Include Encrypted Messages: Yes

  • Service: All Services

  • Folder: All Folders

  • Show: Unopened Only

  • Type: All

 

 

 

That should return to you all unopened messages from all message conduits.

 

 

 

Good luck and let us know!

 



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New Contributor
Posts: 7
Registered: ‎01-19-2010
My Device: 8830 World Edition

Re: Icons

NM, I figured it out.