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RPH
Contributor
Posts: 32
Registered: ‎07-09-2010
My Device: Curve 9360

Image Optimization Not Working - Urgent !!??

Hi,

 

I have a photo that is 3254x2591 in size (999kb).

 

I wanted to set it as my bbm dp but becasue blackberrys are rubbish it won't allow you to zoom out far enough to see the whole picture.

 

So using desktop manager I tried the photo optimize button and synced the photo and once again becasue as we know blackberrys are rubbish; the photo was put on my phone exactly the same size as before.

 

So I really need some help here ! Please anyone !!??

 

Thanks

Contributor
Posts: 27
Registered: ‎04-07-2012
My Device: BlackBerry Curve 3G
My Carrier: T-Mobile

Re: Image Optimization Not Working - Urgent !!??

Try shrink the image using some sort of software that can do it without harming the picture quality to much, tranfer it onto you're phone with a transfer cable, and set it as a you're bbm picture, hope it helps, many sorrys if not.
RPH
Contributor
Posts: 32
Registered: ‎07-09-2010
My Device: Curve 9360

Re: Image Optimization Not Working - Urgent !!??

Using Paint I can resize the image to like 25% which is a tempory solution however this is what Blackberry Software is meant to do becasue it takes far too long when dealing with numerous photos. I would like to know why it doesn't work ? and What is it supposed to do anyway ?
Contributor
Posts: 27
Registered: ‎04-07-2012
My Device: BlackBerry Curve 3G
My Carrier: T-Mobile

Re: Image Optimization Not Working - Urgent !!??

As far as I can say, they may be a method but until a newer version of bbm comes out (hopefully better and bigger display pictures) I think you're stuck for now I'm afraid but someone else may have a method. Sorry.
RPH
Contributor
Posts: 32
Registered: ‎07-09-2010
My Device: Curve 9360

Re: Image Optimization Not Working - Urgent !!??

Yea but image optimization should work and it doesn't ! Smiley Sad
Contributor
Posts: 27
Registered: ‎04-07-2012
My Device: BlackBerry Curve 3G
My Carrier: T-Mobile

Re: Image Optimization Not Working - Urgent !!??

If its a software feature, I can recommened you either upgrade(update) you're software or re-install the software.

Hope that helps.
RPH
Contributor
Posts: 32
Registered: ‎07-09-2010
My Device: Curve 9360

Re: Image Optimization Not Working - Urgent !!??

I have the latest version - any way I can contact tech support or something ?
Contributor
Posts: 27
Registered: ‎04-07-2012
My Device: BlackBerry Curve 3G
My Carrier: T-Mobile

Re: Image Optimization Not Working - Urgent !!??

You can try a software reinstall it may solve it, or it may be due to the model of you're phone?I'm sure you can wait for someone else to reply but I'm not sure of any tech supports.

-Jerrelle
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RPH
Contributor
Posts: 32
Registered: ‎07-09-2010
My Device: Curve 9360

Re: Image Optimization Not Working - Urgent !!??

Ok thanks anyways.....