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New Contributor
Posts: 6
Registered: ‎07-01-2008
My Device: Not Specified

Importing contacts from blackberry to outlook - no enterprise server

My company does not have a blackberry enterprise server, but I would like to be able to import the contents of my address book into my contacts in Outlook. Is there a way to do this without the enterprise server?

Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Importing contacts from blackberry to outlook - no enterprise server

You would need to use the BlackBerry Desktop Manager software to synch your contacts between the BlackBerry and Outlook.
New Contributor
Posts: 6
Registered: ‎07-01-2008
My Device: Not Specified

Re: Importing contacts from blackberry to outlook - no enterprise server

I installed the BlackBerry Desktop Manager software, but when I synced my blackberry the contacts didn't come into my outlook. Is there a special configuration that I have to do?
Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Importing contacts from blackberry to outlook - no enterprise server

Is it set to do a two-way synch, or one-way synch (i.e. just from Outlook to BB)?
New Contributor
Posts: 6
Registered: ‎07-01-2008
My Device: Not Specified

Re: Importing contacts from blackberry to outlook - no enterprise server

Thanks for your quick reply!

I can't really tell. When I click on the Configure synch button, I get a message stating "Unknown Error Reported." I can't determine from the information provided by the desktop manager whether it's a one-way or two-way sync.

 

 

Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Importing contacts from blackberry to outlook - no enterprise server

If running on Windows Vista try the following from the BlackBerry Technical Solution Center:

 

Unknown Error Reported

New Contributor
Posts: 6
Registered: ‎07-01-2008
My Device: Not Specified

Re: Importing contacts from blackberry to outlook - no enterprise server

Hmm. I'm running Window XP. I looked at the other Unknown Error entry in the technical support pages and it didn't look specific to my problem. Do you have any other ideas? Is it possible to export the blackberry address book into a comma delimited file?
Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Importing contacts from blackberry to outlook - no enterprise server

Try doing the repair install for Desktop Manager anyways to see if that helps.
New Contributor
Posts: 6
Registered: ‎07-01-2008
My Device: Not Specified

Re: Importing contacts from blackberry to outlook - no enterprise server

No luck. I still get the error

 

Forums Advisor I
Posts: 661
Registered: ‎04-02-2008
My Device: Curve 8900

Re: Importing contacts from blackberry to outlook - no enterprise server

What verision of the Desktop Manager are you running?